{"id":1144,"date":"2026-10-20T22:46:52","date_gmt":"2026-10-20T19:46:52","guid":{"rendered":"http:\/\/localhost:8080\/terms-and-conditions-2\/"},"modified":"2026-10-21T06:58:29","modified_gmt":"2026-10-21T03:58:29","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/al-qalm.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"<div class=\"wp-block-cover alignfull is-dark is-layout-constrained wp-block-cover-is-layout-constrained\" style=\"min-height:420px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-60 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-871\" alt=\"\" src=\"https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1.jpg 1080w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-300x300.jpg 300w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-1024x1024.jpg 1024w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-150x150.jpg 150w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-768x768.jpg 768w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-600x600.jpg 600w, https:\/\/al-qalm.com\/wp-content\/uploads\/2026\/10\/\u0643\u0648\u0641\u064a-\u0645\u0631\u0628\u0639-1-100x100.jpg 100w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><div class=\"wp-block-cover__inner-container\">\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alq-section is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<p class=\"wp-block-paragraph\">Last updated: <strong>\u0661\u0665\u0664\u0662\u0660\u0662\u0666<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please read the terms and conditions carefully before using our services, and do not hesitate to ask about anything.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Please note<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This document sets out the terms and conditions governing your use of this website and its services as a visitor. Once you agree to it, it is a binding agreement between you and the company that protects your rights and defines our obligations toward you and yours toward us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your access to and use of the website's services is subject to your acceptance of and compliance with these terms and conditions, which apply to all visitors and users of the website and to anyone else who accesses or uses the services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By agreeing to the terms, you confirm that you are over 18 years of age, as we do not allow anyone under this age to use our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should also read our Privacy Policy, which safeguards your privacy and protects your data, and agree to our practices regarding the collection, use, storage and transfer of your data and how the law protects you; it is important to know all this before using any service offered by the store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br \/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Course rules: <\/b>The full training fee must be paid before the course begins; installments and payment in parts are not available. The course begins once the minimum number of participants is reached, an average of 8. A trainee may obtain a full refund of the training fee up to 48 hours before it begins, whereas the fee cannot be refunded once the course has started. Transferring a place to another person is not accepted without management approval, but a trainee may attend the same course with the same instructor at the same branch at a later time within 6 months of the course's start date, at no additional cost even if the fee has changed; the right to join the course lapses after that period. Al Qalam grants the trainee a certificate of participation only after successfully completing the requirements, such as the final project, and attending at least 80% of the training sessions. Al Qalam documents the training with photos and videos and uses them on its social media accounts, in printed materials and elsewhere, for promotion and archiving, without any financial compensation. <b>(You may ask that your face not appear)<\/b>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ordering from the store and cancelling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order for a product or service from our website, you legally enter into a contract in which you have obligations as well as rights, which we set out as follows:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because the only way to deliver the product or service you ordered is to contact you and know certain details about you, such as your address, email, phone number, and the address to which we will send the item and invoices, you acknowledge and warrant to us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That you have the legal right to use any credit card, debit card or other payment method you specified in your order, and that all the information you provided to us in this regard is correct and complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By providing this information, you give us the right to pass it to third parties, either to verify the validity of the payment card details (we will not store them) or to route the shipment to you through an intermediary shipping company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>When can we cancel your order?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are here to serve you and make things easy for you at all times, but we may sometimes have to cancel your order on our side, and this document allows us to do so in certain cases, including, but not limited to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1- The product or service is unavailable<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2- We discovered errors in the product description or price<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3- We learned of errors in your order<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4- We suspected fraud or an illegal or unauthorized transaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>When can you cancel your order?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may return any item or service you buy from our store &#8220;only&#8221; in accordance with these terms and conditions and our return policy, which we ask you to review to safeguard your rights, as it forms part of these terms and conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have the full right to cancel your order and return the product if it is delivered in the condition in which you received it, including the product instructions, the accompanying documents and the packaging box. Products that are damaged, or that have been used after opening their packaging and are not in the same condition as before, cannot be returned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For our part, and out of care for your satisfaction, we will refund you for the returned product no later than 14 days from the day we receive it, using the same payment method you used, and this process costs you nothing and carries no fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Product availability and pricing errors<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We constantly update our product offerings to please you, and during this process, due to human factors, our products may be priced incorrectly, described inaccurately, or not be available in stock without our having updated this.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case we apologize to you, but because of the large number of our products, we cannot guarantee the accuracy or completeness of any information in our store, including the accuracy of prices, product images, specifications, and whether a product is available or not. We reserve the right to change or update this information and to correct errors or misstatements at any time without prior notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Pricing<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our store reserves the full right to revise product prices at any time before accepting an order, and we may also revise the displayed prices after your order is accepted. If any event affects delivery, whether due to government measures, variations in customs duties, increased shipping fees, higher foreign currency conversion costs, or any other matter beyond our control, you will have the right to cancel your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Registration<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are happy to have you join us, and if you want to create an account with us, we will need you to provide accurate, complete and up-to-date information, so that no incorrect information breaches your commitment to our terms, which would threaten the validity of your account and your presence with us and may sometimes expose you to legal problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to protecting our users' accounts by all means, so you are responsible for protecting your password, which you use to access your account, our products and our services. Your agreement to these terms means that you will not disclose your password to any third party, and that you must notify us immediately if you become aware of any security breach or unauthorized use of your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may not impersonate the name of another person or entity, or use a brand name subject to rights belonging to a person or entity other than you, without proper permission, nor may you name your account in an offensive, vulgar or obscene way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Your right to post content<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our service allows you to post content in public places, such as reviewing products you have purchased, and you are responsible for the content you post, including its accuracy and its compliance with publishing ethics and laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accordingly, when you post something with us, you grant us the right and license to use, modify, reproduce or distribute this content. You also retain all your rights in any content you submit, post or display in our store, and you are responsible for protecting those rights. The license you give us in this document ensures our right to make your content available to the website's users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You therefore acknowledge and warrant that you<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">own the content and have the right to use it, while granting us the rights and license as set out in these terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Posting your content on or through our website does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of you or of any person.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Restrictions on content<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is not responsible for the content of its users as long as they do not work with us. You therefore understand and agree that you alone are responsible for the content and for all activities that occur from your account, whether carried out by you or by any third party who used your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may not post any content that is unlawful, offensive, disturbing, intended to provoke disgust, threatening, defamatory, slanderous, obscene, or of any other kind that we reject, including, but not limited to, the following:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Promoting an illegal activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Racist content and content based on defamation, insults, slander or bullying through references or comments about religion, race, sexual orientation, gender, national or ethnic origin, or minorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Spam, which constitutes unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of gambling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Content that contains or installs any viruses or malware, or any other content designed to disrupt, damage or limit the operation of any software, device or communications equipment, or to damage data or attempt to access it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Infringing any proprietary rights of any party, including patents, trademarks, trade secrets, copyrights, publicity rights or other rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Impersonating any person or entity, including our store and its employees or representatives.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Violating anyone's privacy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Providing false or fake information and offers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The website reserves the right, without obligation and solely at its own discretion, to determine whether any content is appropriate and complies with these terms, or to refuse or remove such content. The store also reserves the right to modify or change the way any content is displayed, and may also restrict or cancel the use of its services if you post such rejected content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because the store cannot control all content posted by users or third parties, you agree to use our services at your own risk, as you may find content that you consider offensive, inappropriate, inaccurate or objectionable. We are sorry in that case and want you to know that we did not intend for you to see anything that hurts you, but under no circumstances are we responsible in any way for any content, including any errors, omissions or damage of any kind that results from your viewing or using it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b> Copyright and intellectual property protection<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This website and all its contents are subject to intellectual property protection policies and laws and belong to us and to our partners, if any. By agreeing to these terms, you warrant that you will not copy or publish any content from it, or commit any violation of our or our partners' copyright and intellectual property rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, we respect the intellectual property rights of others, and we will not hesitate to respond to any claim that content published on our website infringes copyright or any other form of intellectual property infringement of any person or legal entity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a copyright owner, or are authorized to act on behalf of one, and you believe that a service posted on the website infringes any copyright or proprietary rights, you must send a letter to the copyright and intellectual property officer at our email address alqalamartschool@gmail.com, stating the details of the alleged infringement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Anyone who infringes intellectual property will bear all damages and liability, including attorney's fees, for any content that infringes the copyright and intellectual property rights occurring here in the store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Links to other websites<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our services and products may contain links to third-party websites or web services that we do not own or control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">our website has no control over, and assumes no responsibility for, the content, privacy policies or practices of any site to which you are referred. By agreeing to these terms, you acknowledge that the company will not be held liable, directly or indirectly, and bears no compensation of any kind for any damage or loss resulting from your use of links through our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We advise you to read the terms and conditions and privacy policies of these external sites when you visit them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Account termination, suspension and cancellation<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may terminate or suspend your account immediately, without prior warning, notice or liability, for any reason, including, for example, a breach of these terms and conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your account is terminated, your right to access your account and our services ends, and you will need to contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>General provisions<\/b><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Limitation of liability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Regardless of any damages you may incur, the entire liability of our website and our collaborating partners under these terms is limited exclusively to the amount you paid, if you actually purchased the service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, we are in no event liable for any personal or incidental, direct or indirect damages, including, but not limited to, damages resulting from loss of profits, loss of your account data, or the third-party links we work with, even if we have been notified of the possibility of such damages and even if we fail to resolve the issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Governing law<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We are governed primarily by the laws of the Arab Republic of Egypt, and your use of our store may also be subject to the laws of other Arab or regional countries in which you reside.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dispute resolution<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any concern or dispute about a product or service we provided to you, you agree to let us try to resolve the dispute informally by contacting us in any way, and we will do our best to resolve your issues as long as you are in the right.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Legal compliance in the Arab Republic of Egypt<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By agreeing to these terms, you acknowledge and undertake that you<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1) will litigate in the Arab Republic of Egypt if the dispute is not resolved informally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2) are not listed on any government blacklist of criminals or supporters of terrorism.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">In case of translation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If these terms are translated into a language other than Arabic, you must accept that the Arabic text governs in case of dispute.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If the terms change<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right, at our discretion, to modify or replace these terms at any time. If a modification is material, we will make an effort to give at least 30 days' notice before any new terms take effect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continuing to use our services, products and your account after the terms have been revised constitutes implied acceptance of them. If you have a problem or need clarification, please contact us so we can explain our point of view, and if you do not agree to the changes, please stop using the store and its services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Any questions? Don't hesitate to contact us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about these terms and conditions, you can contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our email: <a href=\"mailto:alqalamartschool@gmail.com\">alqalamartschool@gmail.com<\/a><\/p>\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b: \u0661\u0665\u0664\u0662\u0660\u0662\u0666 \u0646\u0631\u062c\u0648 \u0645\u0646\u0643 \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 \u0628\u0639\u0646\u0627\u064a\u0629 \u0642\u0628\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062e\u062f\u0627\u0645\u062a\u0646\u0627 \u0648\u0644\u0627 \u062a\u062a\u0631\u062f\u062f \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0639\u0646 \u0623\u064a \u0634\u064a\u0621. \u0644\u0644\u0639\u0644\u0645 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3566,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1144","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions &#8211; Al Qalam<\/title>\n<meta name=\"description\" content=\"Last updated: 15\/4\/2026 Please read the terms and conditions carefully before using our services, and do not hesitate to ask about anything. 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